Refund policy

14-Day Money-Back Guarantee

Try Mama's Manual risk-free. If you're not happy with your purchase for any reason, email us at hello@mamasmanual.com within 14 days of your order and we'll refund you. No forms. No awkward questions. No proof required — just a quick "please refund."

Important note about digital products

Because Mama's Manual products are digital files delivered immediately, you waive your statutory right of withdrawal under Swiss / EU consumer law (Art. 16(m) Directive 2011/83/EU and equivalent Swiss provisions for digital content) the moment you start your download.

Our 14-day guarantee above is offered voluntarily and goes beyond what the law requires.

How to request a refund

- Email hello@mamasmanual.com

- Include your order number

- Refunds are processed within 5 business days to the original payment method